Legal Information & Policies

1. Privacy Policy

Cobham Park Veterinary Clinic ("we," "us," or "our") is committed to protecting the privacy of our clients and their pets. This policy outlines how we handle personal data collected via this website.

  • Data Collection: We collect information you provide voluntarily (e.g., via contact forms or registration), including your name, email, phone number, and pet details.

  • Purpose of Processing: We use this data to respond to inquiries, book appointments, and provide veterinary services.

  • Third Parties: We do not sell your data. We may share data with trusted partners (e.g., laboratory services or specialized referral centers) only when necessary for your pet's care.

  • Data Retention: We hold your personal information only as long as necessary for medical records or legal requirements.

  • Your Rights: Under UK GDPR, you have the right to access, correct, or request the deletion of your personal data. Please contact us at [Insert Email Address] for any requests.

2. Cookie Policy

This website uses cookies to improve your browsing experience and analyze site traffic.

  • Functional Cookies: Necessary for the website to work correctly (provided by Squarespace).

  • Analytical Cookies: Help us understand how visitors interact with the site so we can improve our services.

  • You can manage or disable cookies through your browser settings, though some features of the site may not function properly as a result.

3. Terms & Conditions of Use

By accessing this website, you agree to the following terms:

  • Website Content: All information provided on this site is for general informational purposes only.

  • Medical Disclaimer: This website does not provide veterinary medical advice. Content found here is not a substitute for professional diagnosis or treatment. Always seek the advice of a qualified veterinarian regarding a medical condition or emergency.

  • Liability: We are not liable for any loss or damage arising from your use of this website or reliance on its content.

4. Copyright & Intellectual Property

Unless otherwise stated, all content on this website—including text, logos, and images—is the property of Cobham Park Veterinary Clinic.

  • No part of this site may be reproduced or reused for commercial purposes without our express written consent.

  • © 2026 Cobham Park Veterinary Clinic. All Rights Reserved.

5. Client & Professional Policies

  • Prescriptions: We provide prescriptions for POM-V medicines upon request, provided the animal is under our care and has been seen recently enough for a clinical assessment. A fee may apply for written prescriptions.

  • Zero Tolerance: We operate a zero-tolerance policy toward any form of abuse or aggression directed at our staff.

  • Payment: Payment is due at the time of service unless otherwise agreed in writing.